Hybrid Course

Live VIP Cohort in person 

Luxury Intelligence™ Manager Certification

Coaching, Standards & Execution Excellence

Duration

8 weeks

Mode

Delivered online with 2 day in person workshop at Hotel Property

Credential

Certificate

Price

$650
$850

Why This Course Matters for Managers

Develop the next generation of hospitality leaders.

Empower your leaders. Elevate your culture. Transform the guest experience.
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Our mission is to enable Hotel Managers and Supervisors to train, coach, and cultivate culture through Luxury Intelligence daily.

100k students
Market structure

Flexible hours

Our online learning platform gives your leaders the flexibility to complete classes at their own pace, on their own schedule.

Training materials

Our training materials have been specifically designed to be engaging and informative. Our courses are easy to follow, and are broken down into digestible chapters, which contain a mix of text, images, and videos.

Quality content

We understand that staying at the top of your profession means accessing education and earning certificates efficiently and effectively.

Begins June 1, 2026
Join today.

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Become the multiplier of excellence. Start your certification.

The Luxury Intelligence™ Manager Certification is designed for leaders responsible for protecting and elevating service standards in luxury hospitality environments.

 This program is ideal for managers who want to move beyond managing tasks and begin engineering consistent, high-performance service cultures.

What makes it different:

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 Full access to all modules with weekly discussion forum
2 day in person workshop with Dr. Gershwin
 Q&A, peer discussions, real case studies
 Limited spots for personalized attention
 Exclusive worksheets and bonus materials not in the self-paced version
 Accountability structure to ensure completion
 Direct support in applying and elevating your property’s service standards

Ideal for:

Hotel Managers
Directors of Rooms
Front Office Managers
Executive Housekeepers
Food & Beverage Managers
Concierge Leaders
Resort Operations Managers
Department Heads and Supervisors preparing for leadership advancement

Turning Standards into Consistent Execution

Training adults effectively

Leading with structured coaching confidence

Building world class team

Designed by Dr. Gershwin 

COO, Atelier 5 Star

Course Lessons