Restaurant Service Operations:
Mastering Dining Service
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Format
Online, self-paced, interactive. -
Tools
You will need a computer or an iPad to complete this course. -
Certificate
Earn a certificate of completion signed by Atelier 5 Star's CEO. -
AI-integration
AI-generated demonstrations and mini-lectures.
Topics:
What's included?
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5 Self-Paced Lessons
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1 Certification
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Ai-assisted demonstrations.
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Assessments & instant feedback.
Strengthen Your Professional Hospitality Standards
Learn simple ways to elevate your professionalism during restaurant service, including timing, communication, and presentation. These skills transfer easily to other areas of hospitality, helping you bring a more polished, guest-centered approach to your daily work.
Build Confident Service Skills
You’ll learn the essential steps for delivering a smooth, welcoming breakfast experience — from preparing the dining space to understanding guest expectations in the morning service flow. This course helps you build confidence in delivering consistent, attentive service without overcomplicating the process.
Course Lessons
Meet your instructor
Dr. Gershwin Narraidoo
Dr. Gershwin Narraidoo has worked in luxury hospitality since 1999. He led pre-openings at The Setai Miami Beach and Loews Miami Beach, and was Director of Learning and Development at Acqualina Resort during its #1 ranking in the U.S. He spent 14 years as tenured faculty at Johnson & Wales University and Blue Mountains International Hotel Management School, holds a doctorate in business administration, and today leads guest experience operational excellence at Brightline. He is the creator of Luxury Intelligence® and the LQ™ framework. Here he brings that experience to the dining room, drawing on years of leading fine-dining and food and beverage teams.
Patrick Jones - Course author