Bartender Service & Standards of Excellence
Crafting Exceptional Guest Experiences
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Format
Online, self-paced, interactive. -
Tools
You will need a computer or an iPad to complete this course. -
Certificate
Earn an Atelier 5 Star certificate of completion. -
AI-integration
AI-generated demonstrations and mini-lectures.
Topics:
What's included?
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Self-Paced Lessons
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1 Certification
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Ai-assisted demonstrations.
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Assessments & instant feedback.
Strengthen your professional hospitality standards
Learn simple ways to elevate your professionalism, including timing, communication, and presentation. These skills transfer easily to other areas of hospitality, helping you bring a more polished, guest-centered approach to your daily work.
Build luxury service skills
Completing the Atelier courses from Luxury Intelligence gives you a competitive advantage in the luxury sector. You will develop essential skills in personalized client interactions, emotional intelligence, anticipatory service, and creating unforgettable high-end experiences. Additionally, you'll complete specialized courses that meet the rigorous standards of leading global luxury hospitality organizations. This training prepares you to excel in roles serving ultra-high-net-worth individuals, enhancing your ability to build trust, exceed expectations, and deliver exceptional luxury hospitality and client relationships.
Lesson series
Enhance your professional bartending service skills with LQ.
Our Luxury Intelligence (LQ) system will help you realize your potential and excel in your professional field of bartending for luxury establishment.
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Meet your Professor
Dr. Gershwin
Dr. Gershwin Narraidoo has worked in luxury hospitality since 1999. He led pre-openings at The Setai Miami Beach and Loews Miami Beach, and was Director of Learning and Development at Acqualina Resort during its #1 ranking in the U.S. He spent 14 years as tenured faculty at Johnson & Wales University and Blue Mountains International Hotel Management School, holds a doctorate in business administration, and today leads guest experience operational excellence at Brightline. A Certified Specialist of Spirits, Certified Specialist of Wine, WSET wine educator, French Wine Scholar instructor and Bordeaux wine educator, he brings that expertise to the bar, where every pour reflects the property.
Patrick Jones - Course author